RandevuAI
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Trust Center

Our commitments to your security, privacy and data

Availability Target

%99.5
Monthly Uptime Target
~3.6h downtime/month
7/24
Monitoring
Automated alerts & incident response
<200ms
API Response Target
For standard requests

* These are performance targets, not guaranteed SLA commitments. Actual availability may vary based on infrastructure conditions.

Security Measures

End-to-End Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256)
Multi-Tenant Isolation
Each business's data is fully isolated at the database level
Rate Limiting & DDoS Protection
All API endpoints protected against abuse and flooding
Trusted Infrastructure
Hosted on Vercel (EU) + Neon PostgreSQL. No data stored outside certified providers.

Privacy & Compliance

KVKK

Turkish Personal Data Protection Law compliance

GDPR

EU General Data Protection Regulation alignment

DSGVO

German data protection standard compliance

Sub-processors

The following trusted providers may process your data as part of our service:

ProviderPurposeLocation
VercelHosting & CDNEU / US
Neon (PostgreSQL)DatabaseEU
ResendTransactional EmailUS
TwilioSMS / VoiceUS
Google GeminiAI FeaturesUS
Upstash RedisRate Limiting & CacheEU
PostHogAnalyticsEU
PaddlePayment ProcessingUK / EU

Shared Responsibility

RandevuAI
  • Platform security & infrastructure
  • Data encryption & isolation
  • Uptime monitoring
  • Security updates & patches
  • GDPR/KVKK data processing compliance
Business Owner
  • Protecting account credentials
  • Customer consent for SMS/email
  • Accuracy of business information
  • Access control for staff accounts
  • Compliance with local regulations

Security Questions?

For security vulnerability reports or data protection inquiries:

info@randevuai.net